Stakeholder Feedback, Comments, Compliments and Complaints
Central South Consortium (CSC) is committed to providing the best possible services to all stakeholders in the region. We pride ourselves on delivering services well and having staff that are committed to doing an excellent job.
We recognise that on occasions either the delivery or quality of our services may fall short or exceed both ours and/or our stakeholders’ expectations and when this happen’s we want our stakeholders to let us know. As a Consortium we value all feedback, good or bad, and use this information to both improve and develop services to meet the needs of all stakeholders
For more information, please see our Stakeholder Feedback, Comments, Compliments and Complaints Policy.
This policy outlines the Consortium’s process for dealing with complaints and other feedback such as compliments and comments and explains what we do with the feedback we receive.